Cookie Policy

  1. Your Privacy
  2. What Are Cookies
  3. Types of Cookies
  4. How Citygate will handle your data
  5. Third party cookies
  6. Retention Period
  7. Your Rights and Our Contact Information


Citygate aim to offer the best customer experience and we take the privacy and needs of our customers very seriously.  We aim in this policy to outline how we use, store and handle your data on our website.

When you visit our web site, we will use cookies to ensure that you get the best experience on our website. These cookies collect data that might be about you, your preferences or your device. This information could directly identify you. For example, the main purpose for collecting your IP address would be to personalise your experience but your IP address could be used for aggregated data reporting and analysis purposes. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings in the Citygate Privacy Preference Centre to find out more and change our default settings. Blocking some types of cookies may impact on your experience of the site and the services we are able to offer. Your cookie choices made on this site will be remembered whenever you visit but you will be offered the opportunity to review our cookie privacy preference centre at the start of every visit to

We will always need to use a cookie to remember the choices that you have made within our privacy preference centre. This will have a couple of consequences:

  • If you delete all your cookies you will have to update your preferences with us again.
  • If you use a different device or browser you will have to tell us your preferences again.


"Cookies" are small text files that are stored on your computer or mobile device when you visit a website.

They allow the website to recognise your device and remember if you've been to the website before.

Cookies are very common web technology which have been in use for years. Cookies are widely used in order to make websites work more efficiently, as well as providing information to the owners of websites including but not limited to your IP addresses.

Cookies are used in many ways, for example to measure which parts of the website people visit and to customise your experience. Cookies also provide information that helps us monitor and improve the website's performance.

You can read more about the different types of cookies that we use on this website below.

To find out more about cookies, including how to see what cookies have been set on your computer and how to manage and delete them, visit


Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do store personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. Information collected by these cookies is aggregated and anonymised. If you do not allow these cookies we will not know when you have visited our site or be able to monitor its performance and tailor your experience on future visits.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies

These cookies may be set through our site by our advertising partners, whose details can be found in our privacy preference centre under the More Info tab. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. These cookies store data that uniquely identify your browser and internet device but not other personally identifying information. If you do not allow these cookies, you will experience less targeted advertising.


We use cookies to enhance the performance of our website and personalise your online Citygate experience and to do so we will store your preferences and IP address or other device identifiers.

Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyse website usage patterns and trends.

We aim to collect this information anonymously, so it doesn't identify anyone as an individual and no personal information (other than IP addresses and similar device identifiers) is stored in our cookies. We always use cookie data in a responsible way. We store IP addresses and device identifiers to enable us to offer you a better online experience. These data will be shared with our website provider with whom we have a data sharing agreement to ensure they have the correct infrastructure in place to appropriately and correctly handle and store this data. Third party cookies may come from partners that provide functional web tools for our site, other websites where we advertise and from social networks. Information on these cookies can be found in our privacy preference centre under the More Info tab.

Our aim is to continually improve the Citygate online experience. Cookies help to make our website work better and more efficiently. However, if you want to find out more on how to disable cookies you can do so here:


PERFORMANCE OF A CONTRACT provides a service where customers can create a personal account and login. This allows a customer to personalise and set preferences, an example being to have favourite models of interest. We will process the personal data collected in order to fulfil the needs to each individual customer. 

When you visit we offer the opportunity for you to consent to the use of our cookies. In the main our customers are happy to consent to do so by clicking the ‘accept cookies’ box on our cookie banner. Our cookie banner will pop up on every visit to allow visitors to our website to change their mind and update their cookie preferences at any time. On any visit, you can click on the ‘cookie settings’ box which will take your directly to the Citygate Privacy Preference Centre and allow you to change your preferences. Where the legal basis for us using your IP address or other personal identifiable information is consent, we shall always offer the option for you to switch cookies off. Should you take this option and disable cookies, only cookies described in the section Strictly Necessary Cookies above will remain active to ensure our website functions properly.

When you visit our website and consent to the use of our cookies, we shall collect and process your IP address and other personally identifiable information to enable us to identify return visitors to our website, to analyse the behaviour of visitors to our website to enhance our communication and the structure of our website and to build a profile of visitors’ interests to be able to show relevant adverts for our products and services. You have the right to withdraw your consent at any time and decline the use of these cookies within the Privacy Preference Centre.  Should you be unsure on how to do this please direct a request for withdrawal of consent to the data protection team at Citygate on [email protected].


When you visit you may notice embedded third party content that is not related to Citygate Automotive Limited, for example, content from YouTube. Cookies from these websites may be stored on your device. Details of all third party affiliates who may set cookies on your device can be found in our privacy preference centre under the More Info tab. We do not control the settings of these cookies, so please check relevant third party websites for more information about their cookies and how to manage them.

Examples of when Citygate may use third party cookies:

Functional web tools: We offer some useful tools on which require cookies. Examples of these could include, remembering you when you login to make it easier to remember your preferences. We can also track a favourite car if you wish to do so.

Citygate advertising: We may advertise on other websites and set cookies on your devices to ensure the advert is relevant to your preferences.  This use of cookies would allow us to display personalised adverts that are relevant to you. You can find more information about targeting cookies in the section 3 of this policy.

If you want to find out more on cookies please visit


We may retain your personal data up to two (2) years after your last visit to our website. In the case of a customer who holds an online account with us this would be up to 2 years after you deactivate your account with us. For a website visitor without an account we would hold this data for no longer than two years after you last visited our website. 


For more information on your rights in relation to our processing of your personal data and contact details for further information and complaints as well as contact details to our Data Protection Team at [email protected] or 

Data Protection Team
Citygate Automotive Limited
664 Victoria Road
South Ruislip