Are you looking to gain experience within a Bodyshop? Are you committed to completing your work to the highest standards?
About the role
We are currently looking for a SMART Repair Technician for Citygate West London Volkswagen
To accurately undertake the preparation and repainting of motor vehicles which will include but is not limited to:
Body panel repairs, including bumpers
Alloy wheel repairs
Trim and internal repairs
To ensure the sales departments vehicles bodywork is fully repaired in time for the sale of the vehicle
Fulfil all tasks to the customer’s complete satisfaction
Detect and diagnose any additional faults for further repair
Ensure all work is completed safely and complies with the retailer, manufacturer and industry guidelines
To organise and order the appropriate level of consumables needed to run the SMART operation
To ensure that there is sufficient work booked in to ensure full productivity
To ensure the department budget requirements are met
Key Tasks
Carry out all repairs according to best practice procedures.
To meet acceptable safety and quality standards
Interpret and implement technical instruction data
Use all paint mixing schemes and drying areas/equipment accurately for all paint repairs
Seek clarification from the Aftersales Manager if a work order is not clear or seems incorrect
Complete assigned jobs within the estimated repair times
Safe Guard the customers vehicle and its contents whilst in the workshop
Ensure all vehicles comply with Health and Safety when returned to customers
Observe, recognise and report on vehicle paintwork
Report on the job card all faults or defects whilst working on the vehicle
Report any additional damage found when repairing the vehicle to the Retail Sales Manager, Service Manager or Group Aftersales Manager
Report accurately and correctly all components, materials, consumables and hours used on each vehicle repair, keeping wastage of all materials and consumables to a minimum. Keep work area clean, tidy and free from hazards and ensure the oven is swept clean before vacating
Ensure all Health and Safety, environmental and recycling policies, plus all internal policies and procedures are adhered to , focusing on customer needs and building upon the professional reputation of the retail facility, reporting any concerns to the Bodyshop Manager or Health and Safety Officer
Check the condition and ensure the correct maintenance of tools, equipment and other materials in accordance with the company policy
Ensure all policies and practices are followed adhering to the retailer and wholesale standards to build upon the professional reputation.
From time to time you will be required to accurately and skilfully undertake the removal and replacement of mechanical, electrical and trim items on motor vehicles
To move vehicles to the working area
To ensure all work has purchase order numbers completed and that these are submitted to the accounts department for costing on a weekly basis
To assess tool and equipment requirements and communicate any related issues
To make written and verbal reports on body repair activity to the Retail Sales Manager, Service Manager or Group Aftersales Manager in order to obtain authorisation
To complete all administrative procedures relating to body and paint repair work
To undertake vehicle road tests when necessary
To assist with development and training of other technicians
To attend meetings and training programmes as required
To perform other duties in support of other team members as required