High Wycombe VW

Customer Loyalty Advisor

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Are you customer focused with excellent communication skills?

About the role

Citygate are currently recruiting for Customer Loyalty Advisors to join the Communication Centre at Citygate Volkswagen High Wycombe.

Customer Loyalty Advisor will be responsible for providing first point of contact resolution to our customers and provide professional advice and assistance relating to the delivery of the organisation's services. They will also be expected to make outbound calls to our customers after their visit and record customer feedback and scores on our systems. The role requires you to work alongside the After-sales department and we are looking for some who is customer-centric, calm, empathetic and committed to delivering the highest levels of customer service.

First Step

Contact details

Second Step

CV & Cover letter

To apply, please attach your CV and a supporting cover letter