West London Volkswagen

Sales Administrator

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Have you got an excellent attention to detail and a can-do attitude?

About the role

We have an exciting opportunity for a Sales Administrator to join our team at Citygate West London

This role will require you to provide support to our busy sales department to facilitate the sales of new and used vehicles.

Key Tasks

To complete all the tasks relating to the Administration of New and Used Vehicle Sales

Checking the order pack received from Sales and resolving any queries prior to invoicing a vehicle

Carrying out factory ordering of vehicles from the manufacturer

To assist in the procurement of new vehicles either directly from the manufacturer, or via dealer transfers

To ensure compliance with Manufacturer data capture standards.

To ensure all add on products e.g GAP, Warranties, are registered promptly and no later than 24 hours after handover

To prepare the daily valeting, petrol, taxing and invoicing lists in readiness for the start of business

To track the progress of all factory order vehicles and update the sales team accordingly.

To raise purchase orders and process refunds on the Gemini system

To push lines as requested by the sales management team

To reconcile Kerridge profit report to Dealer Web and complete the deal file front page.

To chase all preparation work, including liaison with sub contract  suppliers and update the sales team accordingly.

To process documentation relating to Finance pay outs

To complete the daily banking in a timely and accurate manner

To prepare the FCA file in readiness for the monthly audit ensuring all documentation is accurate and filed correctly

On a monthly basis, work with the VW vehicle auditor to ensure that all vehicles are located and that the audit is completed accurately

To liaise with the accounts department to resolve queries relating to vehicle debtors, banking and bonuses.

To administer the MID database

What we’re looking for

The successful candidate will have previous experience within an automotive sales environment and will be organised and efficient. They will be professional at all times both in their manner and personal presentation and will be committed to the continual improvement of customer care standards. 


To maintain accurate administrative processes and filing system

To achieve high levels of customer satisfaction through the accurate processing of all administration relating to the sales department

To ensure high standards of housekeeping and compliance with health and safety procedures

To carry out all administrative and data entry tasks in a timely and accurate manner

To comply with company and manufacturer procedures, policy and standards

To promote departmental and interdepartmental co-operation

To be a supportive and enthusiastic team member

To maintain a high standard of personal presentation

To notify the management team of any problems / issues without delay

First Step

Contact details

Second Step

CV & Cover letter

To apply, please attach your CV and a supporting cover letter