West London Volkswagen

SMART Repair Technician

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Are you looking to gain experience within a Bodyshop? Are you committed to completing your work to the highest standards?

About the role

We are currently looking for a SMART Repair Technician for Citygate West London Volkswagen 

To accurately undertake the preparation and repainting of motor vehicles which will include but is not limited to:

  • Body panel repairs, including bumpers
  • Alloy wheel repairs
  • Trim and internal repairs
  1. To ensure the sales departments vehicles bodywork is fully repaired in time for the sale of the vehicle
  2. Fulfil all tasks to the customer’s complete satisfaction
  3. Detect and diagnose any additional faults for further repair
  4. Ensure all work is completed safely and complies with the retailer, manufacturer and industry guidelines
  5. To organise and order the appropriate level of consumables needed to run the SMART operation
  6. To ensure that there is sufficient work booked in to ensure full productivity
  7. To ensure the department budget requirements are met 

Key Tasks

  • Carry out all repairs according to best practice procedures.
  • To meet acceptable safety and quality standards
  • Interpret and implement technical instruction data
  • Use all paint mixing schemes and drying areas/equipment accurately for all paint repairs
  • Seek clarification from the Aftersales Manager if a work order is not clear or seems incorrect
  • Complete assigned jobs within the estimated repair times
  • Safe Guard the customers vehicle and its contents whilst in the workshop
  • Ensure all vehicles comply with Health and Safety when returned to customers
  • Observe, recognise and report on vehicle paintwork
  • Report on the job card all faults or defects whilst working on the vehicle
  • Report any additional damage found when repairing the vehicle to the Retail Sales Manager, Service Manager or Group Aftersales Manager
  • Report accurately and correctly all components, materials, consumables and hours used on each vehicle repair, keeping wastage of all materials and consumables to a minimum.  Keep work area clean, tidy and free from hazards and ensure the oven is swept clean before vacating
  • Ensure all Health and Safety, environmental and recycling policies, plus all internal policies and procedures are adhered to , focusing on customer needs and building upon the professional reputation of the retail facility, reporting any concerns to the Bodyshop Manager or Health and Safety Officer
  • Check the condition and ensure the correct maintenance of tools, equipment and other materials in accordance with the company policy
  • Ensure all policies and practices are followed adhering to the retailer and wholesale standards to build upon the professional reputation.
  • From time to time you will be required to accurately and skilfully undertake the removal and replacement of mechanical, electrical and trim items on motor vehicles
  • To move vehicles to the working area
  • To ensure all work has purchase order numbers completed and that these are submitted to the accounts department for costing on a weekly basis
  • To assess tool and equipment requirements and communicate any related issues
  • To make written and verbal reports on body repair activity to the Retail Sales Manager, Service Manager or Group Aftersales Manager in order to obtain authorisation
  • To complete all administrative procedures relating to body and paint repair work
  • To undertake vehicle road tests when necessary
  • To assist with development and training of other technicians
  • To attend meetings and training programmes as required
  • To perform other duties in support of other team members as required
First Step

Contact details

Second Step

CV & Cover letter

To apply, please attach your CV and a supporting cover letter