Citygate

TPS Sales Manager

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Can you motivate a team and develop strong relationships with customers?

About the role

Citygate are currently recruiting for a Sales Manager to join our team at TPS Colindale.

This role requires you to lead, manage and motivate the Parts Sales team to achieve and exceed sales targets. Through the team, develop strong relationships with customers, by providing expert knowledge and support and provide an exceptional customer service experience. This includes;

  • Holding regular 1:1's with the team and complete induction training.
  • Monitoring sales performance in accordance with targets.
  • With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met.
  • Maintain own knowledge levels (to include product knowledge, market awareness, competitor activity and pricing).
  • With the Centre management team, monitor delivery schedules to help maintain and improve service levels.
  • Ensure the proper and accurate use of all business systems.
  • Liaise with warehouse team that all returns and credit sales transactions are swiftly dealt with and authorised appropriately.

What we’re looking for

Ideally you will have:

  • A proven ability in managing and motivating a team to achieve sales targets.
  • Previous call centre management experience gained in a B2B environment, or sales team management experience.
  • A passion for providing a great customer service experience.
  • The ability to communicate effectively and build strong relationships with all key stakeholders.
  • A high degree of IT literacy.

First Step

Contact details

Second Step

CV & Cover letter

To apply, please attach your CV and a supporting cover letter.