Citygate

TPS Parts Sales Executive

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Are you able to remain professional at all times and deliver excellent customer service?

About the role

Citygate are currently recruiting for a Parts Sales Executive to join our team at TPS Colindale.

This role requires you to achieve allocated sales targets, develop and maintain long term relationships with customers, and provide expert knowledge, advice and support to customers. Professionally represent the TPS brand and be a brand champion. This includes;

  • Achieve personal target KPI‘s and revenue objectives with target customer set.
  • Maintain own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc.
  • Build strong relationships with your clients by making relevant and regular contact with them on the phone and via face to face visits.
  • Provide a high level of service to customers through understanding their requirements, responding to requests, progressing orders and providing expert advice.
  • Feedback customer comments to the Sales  Manager to continually improve customer experience.
  • Ensure the proper and accurate use of all  systems (e.g. use of EKTA/vin-lookup to search and order parts).
  • Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty).

What we’re looking for

Ideally you will have:

  • Previous experience in a parts or distribution operation involving regular telephone contact with retail or trade customers or experience of selling in a fast paced and/or telesales environment.
  • The ability to build strong and trusting relationships.
  • Ability to relate well to others and work as part of a team.
  • Excellent communication skills and telephone manner.
  • Good IT skills.
  • Excellent attention to detail and accurate record-keeping.

First Step

Contact details

Second Step

CV & Cover letter

To apply, please attach your CV and a supporting cover letter.