Citygate

TPS Apprentice

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Are you well organised and motivated? Are you looking to begin a career in the automotive industry?

About the role

Citygate are currently looking for Apprentices to join the team at TPS Colindale and Hayes.

The main purpose of this role is to maximise all opportunities to sell parts and or products while delivering the highest level of customer service. This includes;

  • Maintaining an up-to-date knowledge of new or updated parts, and ensuring parts bulletins, lists and catalogues are read and stored.
  • Remain aware of seasonal requirements and of parts needed and be proactive in supporting sales campaigns with tele-sales activity.
  • Attend training courses to develop job-related knowledge.
  • Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued.
  • Source the availability of additional parts from outside the TPS.
  • Search for part numbers using the Electronic Parts Catalogue.
  • Satisfy customer requirements by identifying parts accurately
  • Answer customer queries regarding parts warranties in a manner that is easily understood.
  • Ensure the correct recycling of all disposed and damaged items in line with environmental regulations.
  • Adhere to all Health and Safety and Company policies and procedures.
  • Ensure Volkswagen Group procedures appertaining to recycling/exchange units are adhered to.

What we’re looking for

Ideally you will have;

  • A smart and professional manner and appearance.
  • The motivation to work hard to achieve personal and professional targets.
  • A friendly face to welcome our customers.
  • A responsible nature that means you work well on individual tasks and as part of a team.

First Step

Contact details

Second Step

CV & Cover letter

To apply, please attach your CV and a supporting cover letter.