High Wycombe VW

Parts Controller

Apply now
Are you an experienced Parts Controller looking for a new challenge? Are you passionate about your role and customer service?

About the role

Citygate are currently recruiting for a Parts Controller to join the team at Citygate Volkswagen High Wycombe.

This role will require you to professionally supervise the Parts Department the accordance with the needs of the business

Key Responsibilities Include:

  • To supervise the Parts Team

  • To manage the parts stock. Including the following;

  • Perpetual bin checks, stock checks, stock depth & width / P.N.S, negative stock, obsolescence, goods inwards, P.D.R returns, exchange returns, goods in suspense, stock adjustments (supervised), parts status reports, reverse issues report, cleansing stock file.

  • To identify and order parts

  • To process enquiries and orders in relation to NORA Trade customers

  • To professionally pass on any NORA Trade enquiries to our Trade Centre

  • To process requests / orders for parts and to communicate on lead times

  • To notify workshop control of arrival of parts for vehicles awaiting parts

  • To process invoices and credit notes

  • To supervise and carry out administrative tasks relating to stock management. Including the following;

  • To carry out Goods in suspense audits and report finds to the Aftersales manager, exchange procedures, P.D.R procedures, sign off of verified invoices / credits, banking audits, sales & profit monitoring, stock cleanses, buy backs.

  • To undertake housekeeping and other duties relating to health and safety policy, parts locating and VQM.

  • To check goods in and move parts to required locations

  • To attend meetings and training programmes as required

  • To maintain an awareness of stock security

  • To secure and label all return parts

  • To perform other duties in support of other team members as required

What we’re looking for

Ideally you will have:

  • Previous experience of working as a parts controller in a franchised motor-trade environment.
  • Competency when using basic computer programmes such as Outlook, Word and Excel.
  • Proven excellent customer service and organisational skills.

First Step

Contact details

Second Step

CV & Cover letter

To apply, please attach your CV and a supporting cover letter