Wooburn Green VWCV

Service Advisor

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Have you got strong administration and communication skills?

About the role

Citygate is currently recruiting for Commercial Vehicles Service Advisor for our site in Wooburn Green. The is an exciting role for someone who wants to gain experience across the Servicing Department.

Responsibilities Include:

  • Meeting and greeting customers
  • Ordering, booking out parts, invoicing and taking payment from customers.
  • Communicating with customers regarding vehicle problems, insurance questions, and warranty issues.
  • Keep customer updated on vehicle status and ensure the vehicle is ready to the highest standard and on time for the customer.
  • Maintaining positive relationships with customers to ensure their return.
  • Applying extensive knowledge of products and services to advise customers and answer questions.

What we’re looking for

Ideally, you will have 

  • Previous experience in a Parts Department or similar.
  • A positive attitude and excellent customer care skills.
  • The ability to be self motivated.
  • You must hold a full UK driving licence.
  • The proactive ability to follow up.
  • A conscientious approach to administration.
To apply, please send your CV to recruitment@citygate.co.uk